Choose Clear over Cute
On more than on occasion, someone has approached me after a message and told me that something I said really spoke to them. When they repeat what I said, I realized that I never said that. Maybe it was the Holy Spirit, or maybe they didn’t hear me right.
I’m reminded that we are often not as clear as we think we are. And while it may be said correctly, it’s not effective communication if it’s not received appropriately. Here’s two examples.
We use abstract language that doesn’t have meaning. Instead of saying “We’re in trouble financially” and hoping that people get the hint and give, we should say, “We are $4,000 behind budget for the month and we have these particular expenses coming up.” Instead of saying, “we need kids volunteers,” we should say “we need one person relatively good with computers to work check in from 9:30 – 10:15 on Sunday.” Specific language always connects better than vague comments.
We use language that’s clear to us, but doesn’t have meaning to others. For a while, and for theological reasons, we spoke about membership at Oak Leaf Church as partnership. We’d toss around the partner work with ease, not realizing that most people didn’t know what we were talking about. Now I believe the word partner is a more accurate description of the Biblical idea of membership, but people in Georgia know what membership means. They have a frame of reference. I think the same principle holds true when trying to redefine a church service as an “experience” or a “gathering.” Do people in your context naturally understand those terms? Do you talk about KidZone like people who don’t go to your church know what it is? When it comes to naming things and communicating information, it’s probably better to choose clear over cute.
